Introduction
JAG Exteriors LLC ("JAG Exteriors," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website jagexteriors.com (the "Site") or use our services.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or request a free estimate
- Call us or email us directly
- Sign up for communications or promotions
- Leave a review or testimonial
This information may include your name, email address, phone number, street address, and details about your property or gutter service needs.
Information Collected Automatically
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address and approximate geographic location
- Browser type, operating system, and device information
- Pages viewed, time spent on pages, and navigation paths
- Referring website or source that led you to our Site
- Date and time of your visit
We collect this information using cookies, web beacons, and similar tracking technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested estimates or services
- Schedule appointments and coordinate service visits
- Send appointment confirmations, follow-ups, and service-related communications
- Improve our website, services, and customer experience
- Analyze website traffic and usage patterns
- Send marketing communications (only with your consent; you may opt out at any time)
- Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, scheduling software, email services). These parties are contractually obligated to keep your information confidential.
- Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of rights: We may disclose information to protect the rights, property, or safety of JAG Exteriors, our customers, or others.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Disabling cookies may affect some features of the Site.
We may use the following types of cookies:
- Essential cookies: Required for the Site to function properly
- Analytics cookies: Help us understand how visitors interact with our Site
- Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness
Third-Party Services
Our Site may use third-party services such as Google Analytics, Google Ads, and social media platforms. These services may collect information about your online activities over time and across different websites. We encourage you to review the privacy policies of these third-party services.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications
To exercise any of these rights, please contact us at customercare@jagexteriors.com or call (281) 726-1499.
Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: customercare@jagexteriors.com
- Phone: (281) 726-1499
- Location: Katy, TX — Serving Houston and Dallas-Fort Worth